Delivery Information

Nifeislife food delivery: London and UK wide

Our food delivery service is available within selected London postal areas and throughout most of the UK. Delivery within London is undertaken by Nifeislife vans. Deliveries outside London are entrusted to two national couriers with great reputation and with several years of experience in the field . Interlink (part of the DPD Group) and APC. See delivery details table for more information.

Are some items only available in specific locations?

Yes. Items marked 'Central London Only' are not available for delivery outside. This restriction applies to a small number of items such as frozen items, ice cream, bread and glass bottled water.

How soon is Nifeislife's grocery delivery in London and the rest of the UK?

Orders can be delivered same day in London and next working day elsewhere provided order is received by cut off point. See the table below for information about our delivery slots and delivery days. On the rare occasion your chosen product is out of stock, we offer an email alert notifying you when the product is becomes available.

Is there a minimum order?

Yes. The minimum order is £30.
Delivery is free for selected areas in Central London when orders are more than £60 and in selected full day slots.

Areas covered by our couriers (Excluding Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Guernsey Islands, and North parts of Scotland inc. all Scottish islands) are free of delivery charges provided orders are £60 or more and less than 15kg in weight. Excess weight is charged at £0.30 pence per kilo. The offer applies to full-day slots only and excludes delivery on Saturday.

How will my products stay fresh?

For deliveries within London we use customised refrigerated (4 degrees) vans and for deliveries across the rest of the UK all fresh food is packaged in thermal insulated packs to ensure it arrives in the same fresh state as when it leaves our premises.

What do I do if I won't be home for delivery? (for deliveries via courier)

Please ensure that we are given instructions if there is somewhere specific you want the parcel left, for example, with a neighbour. You can add or edit these instructions for your chosen delivery address in the My Address Book section of My Account. Alternatively, call or email us before 8am on the day of delivery and we will pass the new delivery instructions to the courier company.

If the order contains fresh food and unless instructed otherwise, the courier company will leave the parcel in a safe place rather than return to the depot. If there is no-one home and the parcel is not signed for, but left in a safe place, the delivery is considered fulfilled.
  Central London Rest of the UK
Delivery Method Nifeislife Vans Courier
Where W1, W2, W3, W4, W5, W6, W8, W9, W10, W11, W12, W13, W14, WC1, WC2, NW1, NW2, NW3, NW4, NW5, NW6, NW8, NW9, NW10, NW11, E1, E2, E8, E14, EC1, EC2, EC3, EC4, N1, N2, N3, N4, N5, N6, N7, N8, N10, N12, N16, N19, N20, N22, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SE16, SE17, SW18, SW19, SE1, SE11 Any UK postcode
Days Delivered Monday to Saturday Monday to Saturday
First possible delivery Same day (for orders placed before 12pm) Next Day
Times Delivered In 9 hours time slots* between 10.30am to 10.00pm from Monday to Friday

Saturday:12.30am and 6.30pm
We offer our outside London customer two delivery slots:
  • - Pre noon
  • - All day
Cost £1.50 to £3.50 selected slots.
Free above £60 or on all day slots.
£6.50 (Free above £60*)
(Order exceeding 15Kg will be charged £0.30 per Kg). Remote area surcharges applies to the following areas: Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Guernsey Islands, Jersey and North parts of Scotland inc. all Scottish islands

*Central London time slots:
10.30am to13.30pm
12.30am to 2.30pm
2.30pm to 4.30pm
4.30pm to 6.30pm
6.30pm to 8.30pm
8.30pm to 10.00pm
10.30am to 4.30pm
4.30pm to 10.00pm
10.30am to 10.00pm